Not many companies offer 100% uptime because they recognise that this can be unachievable through factors out of their control. If a company does offer 100% uptime, they may also include exceptions to their offer. These can include failure of services provided by a third party company, system failure due to hacking, and downtime for their maintenance to the system.
Is There Anyone Who Offers 100% Uptime?
Is there anyone who offers 100% uptime? Uptime is measured in percentiles and often uses a standard called five 9’s, meaning that the systems are operational 99.999% of the time. It would be difficult for a company to manage your expectations of achieving 100% uptime, as many factors affect the delivery of system availability. No company wants to lose productivity to downtime, but it’s important to understand what causes it.
What Factors Affect The Delivery Of 100% Uptime?
System availability can be limited for reasons such as a service or network failure provided by a third party company. Application software or system failure due to hacking can also be an issue. Planned maintenance is also an important part of IT services, which enable upgrades of software. Shutting down systems can provide time for this vital course of action to take place.